Customer Care & Returns

Customer Care

We would love to hear from you. If you have any questions, feedback or issues with your order please contact Evolution Clothing Customer Service

Email: shop@evolutionclothing.co.nz
Phone: +64 7 575 9846

Our customer service department will endeavour to respond to your enquiry within 24 hours

The below return policy applies to items in stock at time of order

  • In addition to your Statutory Rights, should you change your mind after making an online purchase, we will happily provide you with an exchange or refund providing the following conditions have been met:

    1. The items with the original receipt are returned within 7 days of purchase.
    2. Items must be in original condition as purchased and all labels/tickets attached. Garments must not have been worn
  • Please note refunds will only be offered to online full price purchases only and will not include any shipping fee's paid
  • If you have paid for an online order via payby-layby or afterpay we will not be able to give you cash back for your order, only a replacement, exchange or a in store credit 
  • If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy
  • There are no refunds on sale items unless the item's are faulty and we will meet our obligations under the consumer guarantee act. 
  • The original receipt must be provided for ANY returned garments as proof of purchase
  • If you have a return please email us at shop@evolutionclothing.co.nz for a returns form, duly complete, and return to us the product to the following address

        Evolution Clothing Ltd
        282 Ponsonby Road 
        Auckland 1011
        New Zealand